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Hi I have not used the machine yet but I am completely confident it will be excellent your customer service was excellent every thing I asked was answered promptly tha machine looks and feels quality . As I said I bought this for personnel use to lift me up and down a harbour wall to board my small fishing boat as I am not fit enough to climb the ladders. I will right another review in May when I will use the machine for my personal use. Many thank it’s been a pleasure to work with you, Charlie 👏🏻😁